A Reality Check for Canadian Restaurant Operators

The Canadian restaurant industry is thriving, yet many operators are struggling to turn a profit. Despite rising sales, inflation-adjusted growth remains minimal, leaving business owners overworked and frustrated. The key to breaking this cycle? A fundamental shift in how we view and train restaurant staff. Servers and bartenders aren’t just order takers—they’re your sales team. By equipping them with the right skills, strategies, and incentives, you can boost revenue, enhance customer experiences, and finally see real profitability. It’s time to stop spinning your wheels and start running your restaurant like a business—because your success depends on it.